Claims Manager - Insurance & Risk Management

Join a dynamic insurance team in Bali as a Claims Manager, where you will play a pivotal role in overseeing the end-to-end claims process, ensuring operational excellence, and driving customer satisfaction. This position offers the opportunity to lead a team of claims officers, and to work for Private Advertiser, a leading insurance company in Indonesia. Based in the vibrant city of Canggu, Bali, you will be part of a team that is dedicated to providing top-notch insurance solutions.

As a Claims Manager, you will be responsible for managing and coordinating the claims process from start to finish. You will work closely with your team to ensure that claims are processed efficiently and accurately, and that customers are kept informed throughout the process. With a competitive salary of Rp 25,000,000 - Rp 40,000,000 per bulan, this is a fantastic opportunity to take your career to the next level.

📋 Tanggung Jawab Pekerjaan

• Manage and oversee the entire claims process, from initial reporting to final resolution.
• Lead and mentor a team of claims officers, providing guidance and support to ensure high performance.
• Conduct regular audits and reviews of claims to identify areas for improvement and ensure compliance with company policies and procedures.
• Work closely with the underwriting and risk management teams to assess and mitigate potential risks.
• Develop and implement strategies to improve claims processing efficiency and reduce costs.
• Build and maintain strong relationships with customers, insurers, and other stakeholders to ensure a positive claims experience.
• Stay up-to-date with industry trends and best practices in claims management.
• Ensure compliance with all relevant laws, regulations, and insurance industry standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Insurance, Business Administration, or a related field.
• Minimum of 5 years of experience in claims management, preferably in the insurance industry.
• Strong knowledge of insurance claims processes, including investigation, assessment, and settlement.
• Excellent leadership and team management skills.
• Proficient in using claims management software such as Guidewire, ClaimWorks, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait