Senior Receptionist - Luxury Hospitality & Guest Services

Private Advertiser · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
We are seeking a highly skilled and professional Senior Receptionist to join our luxury hospitality team. The ideal candidate will have a strong background in guest services and a passion for delivering exceptional customer experiences. This role is perfect for someone who enjoys working in a dynamic environment and has a keen eye for detail.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.,Manage front desk operations, including check-ins, check-outs, and guest inquiries.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Handle guest complaints and concerns professionally and efficiently.,Maintain accurate and up-to-date guest records and documentation.,Promote the hotel's amenities, services, and special offers to guests.,Assist with event planning and coordination, including reservations and setups.,Ensure the front desk area is clean, organized, and well-stocked at all times.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a receptionist or similar role in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both spoken and written.,Knowledge of hotel management systems and software is a plus.,Ability to work well under pressure and meet tight deadlines.,Familiarity with local culture and customs is a valuable asset.,A friendly, approachable, and professional demeanor.

🛠️ Keahlian

Guest servicesCustomer serviceEvent planningHotel management systemsMultilingual skillsProblem-solvingTeamworkAttention to detail
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